Last updated: 2 Mar 2023

Please read this cookies policy carefully as it contains important information on how we use cookies on our website and also within our products. 

What's a cookie?

Cookies are tiny pieces of data that are stored on your computer when you visit a website. They contain information that is transferred to your computer's hard drive and which is sent back to us when you view subsequent pages.

What do you do with them?

We use them to tell you apart from other users of our website and products, for example, we may monitor how many times you visit the website, which pages you go to, location data and the originating domain name of your internet service provider. This allows us to build a profile of our users which in turn allows us to give you a good experience when you use our website and helps us improve the website. 

If you are referred to the site by an affiliate, they will also track this information. Cookies don't harm your computer.

For further information on our use of cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

You can withdraw any consent you have given to the use of non-essential cookies or manage any other cookie preferences by visiting https://youradchoices.com/ and visiting control (https://optout.aboutads.info/) this is independent of any site. It may be necessary to refresh the page for the updated settings to take effect.

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website, products or services (but you can always turn them back on again).

If you need help doing this, you can contact us here. Alternatively, you can visit the guidance on cookies published by the UK Information Commissioner’s Office or www.allaboutcookies.org for further information on how to disable them.

Detailed information about our cookies

Essential Website Cookies

• Kentico: These cookies are required to measure when a visitor engages with our website and Account Management areas.

• Cloud Front (AWS): These cookies are required to control who can access certain areas of content.

• Paddle: These cookies are required in order to proceed your transaction of VideoScribe subscriptions through the Paddle checkout. More information on Paddle’s privacy policy can be found here.

Performance and Functionality Cookies

• Google Analytics: These are set by Google Universal Analytics. They are used to calculate visitor, session and campaign data for our Sparkol analytics reports.

• HotJar: The cookies are required to measure how effective our page performance is.

• HubSpot: These cookies are necessary to analyse your product usage across our apps and websites.

• Mixpanel: These cookies are necessary to analyse your product usage in our apps.

• Userpilot: These cookies are necessary to analyse and support your product usage in our apps.

Analytics and Customization Cookies

• Google Analytics: These are set by Google Universal Analytics. They are used to calculate visitor, session and campaign data for our Sparkol analytics reports.

• Reviews.co.uk: These cookies are required to verify a review on our chosen reviews platform.

• Mixpanel: These cookies are necessary to analyse your product usage in our apps.

• Userpilot: These cookies are necessary to analyse and support your product usage in our apps.

Advertising (Targeting) Cookies

• Facebook: These cookies enable behavioral advertising and analytics by Facebook.

• DoubleClick, AdWords, AdSense: These cookies enable behavioral advertising and analytics by Google.

• NextRoll/AdRoll: These cookies enable behavioral advertising and analytics by NextRoll.

• Awin: These cookies enable our affiliate partners to be rewarded for any successfully referred customer transactions.

• Bing: These cookies enable behavioral advertising and analytics by Bing.

• LinkedIn: These cookies enable behavioral advertising and analytics by LinkedIn.

• NMPi: These cookies enable behavioral advertising and analytics by NMPi.

• Twitter: These cookies enable behavioral advertising and analytics by Twitter.

Changes to this policy

This policy was last updated in March 2023. We keep our cookies policy under regular review to make sure it is up to date and accurate. If we change our cookies policy from time to time, we will post the details of any changes here. We may also take reasonable steps to notify you if such changes affect how your personal data is processed.

Our contact details are shown below: 2 Redcliffe Way, Bristol, BS1 6NL, UK. legal@sparkol.com +44 (0)117 332 0999